After-sales service guarantee
Let every user experience with peace of mind

Warranty policy
All electronic cigarette devices purchased in this store enjoy a one-year warranty service

Free repair or replacement is provided for non-human damage

Return and exchange process
If there is any quality problem within 7 days after receiving the goods, you can apply for return and exchange

The packaging of the goods must be kept intact and the shopping receipt must be attached

Customer service support
Professional customer service team answers questions online

9:00-22:00 every day, quickly respond to your needs

Contact customer service WeChat or phone to enjoy one-to-one service

Precautions
Do not disassemble the machine by yourself, otherwise you will lose the warranty qualification

Consumables such as atomizer cores are not covered by the warranty

Because of professionalism, you can rest assured
After-sales worry-free, just for a better experience